Your browser is unsupported

We recommend using the latest version of IE11, Edge, Chrome, Firefox or Safari.

Have an Issue? Start here.

When living off-campus, it is important for you to feel well-informed and empowered by your rights as a tenant.

Need apartment help? We got you. 

Get walk-in apartment search or tenant’s rights support during the following hours:

Mondays and Thursdays


Or contact us at to arrange another time to connect with a member of our team.

When navigating apartment-related issues, you may realize that legal action may be necessary. UIC offers free support through Student Legal Services (SLS). To learn more, visit:

Metropolitan Tenants Organization (MTO) Heading link

The Mission of the Metropolitan Tenants Organization (MTO) is to educate, organize and empower tenants to have a voice in the decisions that affect the affordability and availability of decent and safe housing. Learn more at:

Residential Landlord Tenant Ordinance (RLTO) Heading link

The Residential Landlord Tenant Ordinance (RLTO) outlines the rights and responsibilities of Chicago tenants and landlords. This ordinance outlines expectations related to subletting, security deposits, repairs, and more. We advise all students review this ordinance to become familiar with available rights and remedies in the renting process.

For a link to the complete Residential Landlord Tenant Ordinance, visit: Municipal Code of Chicago – Residential Landlord and Tenants

For an abridged version of the Residential Landlord Tenant Ordinance, visit: Abridged RLTO